Education and information...
the power of knowledge

Welcome to NARDA!

NARDA's mission is to provide the power of knowledge to independent retailers and servicers through progressive education, information and services, with friendly and prompt service.



What or Who Might Disrupt Your Business:  Part 1



By Donald Cooper

What or who might disrupt your industry, market, or business in the next three, five or 10 years? Will you be the innovative disruptor or the victim of disruption?

Every industry, including yours, is being transformed and disrupted by technology, innovative new business models, lower priced competitors, global economics, and sometimes, by fundamental changes in societal values. Either you will be the disruptor in your market, or you eventually will be put out of business by those who are.

So exactly what is disruption? According to the Webster dictionary, disruption is the process of interrupting the normal progress or activity of something. In business terms, disruption is anything that makes doing business the same old way unproductive, irrelevant or unprofitable. Currently, disruption is the fashionable word for change.

When it comes to innovative and disruptive change, only three positions are open and available:

a) You can be the architect of change;

b) You can embrace the change created by others; or

c) You can be the victim of change.

Disruption can cripple your business, or it can be the incubator of opportunity. To help you understand disruption on a whole new level, I have identified several different types of disruption.

As you read this article, you will see that many different types of disruption covered in this series are interconnected. For example, starting approximately 100 years ago, the technology of the internal combustion engine – along with the development of efficient farm machinery, the genetic selection and manipulation of seeds and the creation of effective fertilizers and crop protection products – resulted in the production of abundant food with very little labor. This led to a massive migration of workers from the farm to cities where new technologies, inventions and machines were facilitating the production of thousands of new products and creating new, well-paying jobs.


 Read the full article in the Members Only section

The Original Blue Book - Major Appliance Job Rate Guide was written and developed by Dean Landers. Mr. Landers wanted more options and features for his original product so he partnered with Service Company Solutions to create a more functional product. By combining the "Blue Book" with the innovative MPH engine, we have been able to create a more comprehensive "Blue Book". This new book includes both standard and premium appliances and has a more extensive listing of product codes and always up-to-date parts integration.

The book is only $149.95 and includes both standard and premium brands. For ordering details click here.

RRetailers, Servicers, Suppliers: A Call for Industry Participation

For more than 75 years, the North American Retail Dealers Association has been the voice of independent appliance, electronics, bedding and furniture retailers. Through education, representation and a host of benefits, NARDA has worked diligently for all retailers.

Here’s how you can help both the industry and your own enterprise: NARDA is now moving forward into new areas and seeks volunteers that can give an hour or less each month to help guide the association. Please indicate your interest and you will be contacted and given more information.

Your name:

Contact number:

NARDA also is asking you to identify the areas in which it can assist you and your business. Whether it is legislation, education, legal services, publications, repair service or cloud-based services, please indicate which issues are most important to you. The very best suggestions will receive a $100 gift card.

Please express your willingness to volunteer and suggestions to

Social Networking
facebookother (2).gif 


2011 CODB Survey Now Available
For ordering details
click here.

Members Renew Online!!

To login to the Members Only section to update your information and renew your membership use the email associated with your organization's personal contact. Your password has not changed. If you are having difficulties signing in please contact NARDA,


North American Retail Dealers Association
222 South Riverside Plaza, Suite 2100
Chicago IL 60606
Phone: 312.648.0649 or 800.621.0298 (US Only)
Fax: 312.648.1212

Powered by Wild Apricot Membership Software