|
NARDA's mission is to provide the power of knowledge to independent retailers and servicers through progressive education, information and services, with friendly and prompt service.
|
|
NARDA NEWS
A GREAT LEADER ASKS, "WHY AM I HERE?"
By Otto Papasadero, NARDA’s Interim Executive Director
The article on leadership in the June 15 NARDA E-newsletter mentioned that leadership is like an iceberg, in that the bulk of the mass is submerged. A leader’s actions and produced results are the tip of the iceberg. One cannot see the things that lie under the water, such as a leader’s core values and what they really stand for.
At the conclusion of the last article, the reader was asked to list his/her intolerables and to discuss them in detail with their teams. Remember that a leader stands for what they tolerate. In addition, a leader is defined by the way he or she answers two "why" questions and two "what" questions. We will deal with the "why" questions in this article and the "what" questions in the next issue of the NARDA E-newsletter.
‘Why’ question 1: Why am I here?
To read more visit the Members Only Section!
|
QUICK LINKS:
CFC Testing
Blue Books
Member Login
Proud NARDA Affiliate Member:
Proud NARDA Allied Member:
Membership Feature of the Week: Mystery Shopping-The Mystery Shopping Program will help you identify specific problem areas that you can target for improvement and training.
Articles of Interest:
updated 6/26/09
Face Up to Facebook -- Don’t Fritter Away Twitter
May Existing Home Sales Up
|
NARDA WEBINAR SERIES TO BEGIN!
Join us on Thursday, July 9th at 12:00 noon Central time when Bob Goldberg, NARDA Legal Counsel, will present "Legal Considerations in a Challenging Environment." Among the topics to be considered are:
- Employee Relations (reductions, layoffs, reduced work week, multi-tasking);
- Cutting costs (prune unnecessary inventory, eliminate non-profitable products)
- Increasing sales and planning for the future (incentives, marketing, online sales, investing in technology).
We welcome your questions and encourage you to e-mail them to Gretchen@narda.com before the program so Bob can provide answers to them during the Webinar. Registration is required, and separate e-mails will be sent during the coming weeks. We hope you can join us.
Login to the Members Only section to register for the Webinar!
BLUE
BOOKS |
MASPG Blue Book Orders |
The "Blue Book" is The Major Appliance Service National Price Guide.
-
Guaranteed to increase profits!
-
Quote consistent flat rate prices!
-
Tremendous confidence tool!
-
Technicians love it!
-
Don't guess - just quote!
-
Over 4000 job entries!
-
Includes high end / built-in!
-
Instruction Booklet!
Order Now!
For sale pricing and how to order, click here.
____________________________________________________________________
| CODB |
Cost of Doing Business Report |
|
|
The Cost of Doing Business Report is a valuable business management tool. Compare your company's Fiscal Year data to the data in this report to assess your financial health. NARDA members receive a FREE copy of the report which sells for $299. For non-members, to purchase, please click this link. |
AHAM/NARDA Program For Service Technicians -
CFC Refrigerant Recovery Certification Testing
While other tests cost up to $150, the AHAM/NARDA Refrigerant Recovery Certification Program is only $60. You will receive a mail-in test, downloadable training manual, computerized scoring of test results, plus a wallet-sized certification card and a wall certificate upon successful completion of the examination. No need to travel to a testing center, you can study on your own and take the exam at your convenience.
The AHAM/NARDA CFC Program offers a convenient, affordable, and thorough self-study course designed especially for those who recover refrigerant from appliances grouped as "Type 1" by the U.S. Environmental Protection Agency (EPA).
Click here for more information on the program. To order, download the order form or call 800.621.0298.
Read the Retail Observer Online
Read the Retail Observer Online at: retailobserver.com/download.
|
